![]() ![]() A great line is, ‘I can’t in good conscience do what you are asking, because you won’t be happy with the result. When a client wants things done ‘his way’ and not yours, do not bend to that will against what you know is right. “A client has hired you because you are the expert. Schedule time on a regular basis to ‘spy’ on competitors and see how you can offer more value.” “Do you know what others in your niche are charging? What do their portfolios look like? How about their social media accounts? You cannot gain a competitive advantage unless you know what is actually going on in your niche. Daniel Joelson, CEO of Car Title Loans California. Better to earn a bit less than to deliver lower quality.” If you are lacking a specific skill, find someone who has it and who can deliver that piece of the project for a share of your established fee. If a client needs more than you can provide, don’t just take the project and assume that you will do what you can. Is there anything you failed to do, no matter how small it might have been? You will ‘buy’ a lot of goodwill and leave the impression that you want to improve.” What if he isn’t? Avoid this situation by following up. “You have finished a project and the client is happy, or so you think. Ryan Dewett, Director of Best 5 Supplements. Take coursework or a program like an MBA to enhance your skill set.” Continuing education is a part of your job. Competitors who are more current will have more to offer. You may have done amazing things for your clients, but becoming complacent is a huge mistake. James Goodnow, Founding Partner of Lamber Goodnow. Unsatisfied clients destroy your reputation.” Far better to turn down a project than to complete it poorly. Be honest with yourself and with the client. “Never take on a project for which you lack the skills. Accepting projects that are beyond your skill lLevel If you sense that a potential client will be difficult, your written agreement must ‘rule.’ Far better to say no than to say yes and not deliver. “It’s tempting to say ‘yes’ to every potential client. Otherwise, you will have anxious clients who lose confidence in you.” Take time out of your schedule to touch base with every client – a brief email or phone call to summarize progress. ![]() Seth Morrisey, President of Oregon Web Solutions. Then, provide a summary of solutions you have.” Instead, develop a list of questions for potential clients that make it all about them. Don’t spend time telling them all about you and your wonderful skills. You can solve those problems, but you need to make the right pitch. “Your potential clients have problems to solve. ![]() Here are 12 of the most embarrassing ones and how to avoid them yourself. I asked some business leaders what mistakes they see freelancers make when they hire or work with them. Yet no matter how skilled you are, and no matter how much those skills may be in demand, you could be dead in the water if you are not smart about marketing, client relationships, and your business structure/organization. The good news is that you are not alone - economists predict that, by 2020, more workers will be freelancers than not. The freelance “bug” has bitten, and you have decided to scratch the itch and strike out on your own. ![]()
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